Tech Tips Recap: Oct. 15-19

Tech Tip:

If you suspect your Bucknell account is hacked, you know exactly what to do – call the Tech Desk!

But how can you tell if you’ve been hacked? Take a look at these tips for help figuring out what’s wrong and what to do next.

Tech Tip: 

Your biggest computer vulnerability is your web browser, so keep it up to date!

Chrome automatically updates itself. On a Mac, doing software updates will update Safari. In Firefox, click on Help>About Firefox to check for your version, and allow it to update itself. For Internet Explorer, click on Tools>About Internet Explorer, and do your Windows Updates.

Tech Tip:   (From Eric Smith, Assistant Director for Information Security)

Transport Layer Security, or TLS, is the protocol used by web browsers and other software to encrypt data in transit across the internet.

Many sites employ TLS only when sensitive information is present, typically during user login. The balance of a user’s session, including web searches, reading and replying to posts, and general web browsing, is often transmitted in plain text and is visible to an attacker who obtains access to the data path. Such attacks are common on the free wifi networks popular at coffee shops, airports, hotels, and other public locations.

Fortunately, full-session encryption has been the standard for online banking for some time, and is becoming increasingly popular on social networking sites such as Facebook and Twitter. Unfortunately, the decision on whether or not to encrypt your entire session (and not just the login portion) is still up to the administrators of the remote servers.

The Electronic Frontier Foundation (EFF) has released a browser add-on designed to increase the security of your overall web browsing experience. “HTTPS Everywhere” is available for Firefox and Chrome and will seamlessly redirect you to the secure, encrypted versions of many popular websites. You can install “HTTPS Everywhere” from the EFF’s site:

After installation, you may have to restart your browser. Once installed, you can verify that “HTTPS Everywhere” is working by going to the Google search page at Your browser will be silently redirected to the secure version at A full list of the rewrite rules used by the plugin is available on its configuration page.

Tech Tip:

An estimated 12% of hard drives fail every year.

We see it every week at the Tech Desk. A student will show up and tell us that–without any warning–their computer will suddenly be unable to find a hard drive, which means Windows can’t open, or your Mac can’t boot up.

Perhaps you can access your pictures, music, documents, movies . . . or maybe they’re gone forever. This is when you want to be able to say “Wow, I’m glad I’ve backed everything up!”

Have you backed up your important stuff?  Stop by the tech desk and we’ll be happy to work with you.


Search Ask Library & IT:
Contact the Tech Desk (, 570-577-7777) for assistance.

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