Making a Difference: Moving Your Organization from Transactional to Transformational

How does a Library and IT organization move from transactional to transformational?

To find out, read the new Educause Review article authored by our own Param Bedi and Jason Snyder:

http://www.educause.edu/ero/article/making-difference-moving-your-organization-transactional-transformational

The key takeaways of the article are:

  • A reallocation of budget and resources in Bucknell University’s Library and Information Technology division enabled a shift from transactional functions to transformational initiatives.
  • Involving the campus community early in these conversations makes them part of the process when you need to make choices on focus and what to stop doing.
  • When considering reallocation of resources in libraries and information technology divisions, universities should take a holistic look at services across the organization.

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