How does a Library and IT organization move from transactional to transformational?
To find out, read the new Educause Review article authored by our own Param Bedi and Jason Snyder:
The key takeaways of the article are:
- A reallocation of budget and resources in Bucknell University’s Library and Information Technology division enabled a shift from transactional functions to transformational initiatives.
- Involving the campus community early in these conversations makes them part of the process when you need to make choices on focus and what to stop doing.
- When considering reallocation of resources in libraries and information technology divisions, universities should take a holistic look at services across the organization.