myBucknell Portal Update

The new myBucknell portal (https://my.bucknell.edu) was released at the beginning of August.  As you may know from earlier communications, this change was necessary due to the software vendor ending support for our former portal product (i.e., the “old” myBucknell).

We would like to thank the campus community for identifying the initial glitches that caused pages not to load properly for certain users.  This resulted in missing Quick Links, Favorites, and difficulty accessing other online services.

Moving forward….

– If you continue to experience technical issues or missing items in myBucknell, please report them to Tech Support at techdesk@bucknell.edu or by calling 570-577-7777.

– When a fix is deployed to myBucknell, we will list it on the What’s New link below the myBucknell word mark at the top of the page.

– If you wish to learn more about the changes in myBucknell, just click the Tour myBucknell link.

– If you have general feedback, comments, suggestions, or concerns, please report it via the Feedback link.

We thank you for your feedback thus far and will do our best to address any new issues as soon as possible.  Once they are resolved, we look forward to the process of building new functionality requests in myBucknell that will ultimately better serve the campus.

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Smart TV, Apple TV . . . try it now!

L&IT has made a change in our firewall policies that we believe will allow smart TVs to pass through successfully. If you’ve had trouble connecting, please give it another try.

Note: you will need to connect through your ethernet cable, as it will not connect through wireless.

Let us know if you have questions: techdesk@bucknell.edu

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Smart TVs and you

Hey, we’re trying to get smart TVs on the network – it’s not a SafeConnect thing, and we are actively investigating the issue. In fact, we’re seeing the same issue on smart TVs in admin areas that aren’t affected by SafeConnect at all.

So please be patient, and if we can get them to work on the network, we’ll all be happier!

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Faculty: Submit your book publications for the Bucknell Authors Reception by Sept 8!

Dear Faculty,

We are finalizing the details for our annual Bucknell Authors Reception for Tuesday, October 6th, from 4 – 6 pm in the Traditional Reading Room.

If you have authored a book, or contributed chapters for a book, during the past year and have not submitted your information to us, please drop off a copy of your book, or email the book details to Monna Rarig in the library by Tuesday, September 8th.

Also, your recently published work will be listed in the program of the Academic Year Celebration Dinner to be held on Friday, October 16th.

 

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TD Express in the LC!

Hey, if you have a quick tech question, stop by the LC Mall between 5-7pm each night this week. We’ll have a couple of students there who can answer your questions about wifi, follow me printing, Bmail and Calendar, etc.

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Welcome, new students!

Library and IT would like to welcome the Class of 2019 and all new students to campus.  We’re glad you’re here!

Please stop by one of the service desks in the library if you need help with anything library or technology-related!

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Will your wireless device work on campus?

Laptops? Yes. Phones? Yes. Tablets? Yes.

Rokus? No.

For the complete story with more details, check out our Ask article on wireless devices here. 

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